Church Base

Support

Find the answers to the most frequently asked questions

FAQs

What is Church Base?

Is an all-in-one system better?

How does Church Base save me time?

What fields does ChurchBase track in the Community module?

What Community/People fields are included in ChurchBase?

Is ChurchBase available in my country?

Is ChurchBase available in different languages?

What kind of support do you offer?

What platforms do you offer?

Alternative Contacts for your ChurchBase account

Can you have multiple Admins?

What integrations do you offer?

The Church Base Suite

Are there any hidden fees?

Billing

My app publication got denied. What should I do!?

How long does it take to have an app live

What's The App Process Look Like?

Will my app be branded on iTunes?

Can I speak with a designer directly?

How many edits do I get?

With our new app all edits can be easily done by you and go live to your app users!

Can I edit the app myself?

How long does it take to go live?

What’s the difference between a Branded App and a Container App?

Do you offer a container app?

How long after payment does the app take to go live?

Is there a character limit for Push Notifications?

What versions of the Bible are available?

Can I integrate my calendar?

Will my app integrate with Church Base Giving?

Will my app integrate with Church Base Website?

Can I delete a Prayer Wall post?

Do you offer an In-App Media Player?

Do you host Live Streaming?

Branded Church App

Accept giving/donations for free with Church Base!

How much is the "Contribution" module?

Is your giving truly free?

FAQ: Are donors able to cover their processing fees?

Can I lower my transaction fees?

How much is Text to Give?

Church Base Contribution Security & Compliance

Is Church Base Giving secure?

How quickly are donations deposited?

How do I update my bank and legal information?

What currencies does your Giving support?

Do you offer fund management?

Do you offer Event Registration?

Do you offer Giving Campaigns?

Do you offer batch entry?

Generate reports, see donation history, enter batch giving

Do you have a built in Accounting Software?

Can I export a ledger?

What ways can people give?

Do we have to use Church Base Giving with the app?

Is ChurchBase Giving better than other platforms?

Digital Giving 

Does my website come with a kiosk hub?

Can Church Base build my website for me?

Does my website come with a CMS?

How Can I Speak To My Designer?

Church Base Website

What is the Sermon Engine?

Can my sermons automatically update on my website if I just get the app?

Do you offer Live Streaming?

Cloud Content

Find answers and get help from Intercom Support and Community Experts

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