Donations will allow you to manage the donations that are received through the Contribution module. You are able to refund, reassign, and cancel recurring donations.

This Article will provide step-by-step instructions on how to Refund, Reassign, and Cancel Recurring Donations


Video Walk-Through

Coming Soon!


Step-by-Step Instructions

Step 1: In your Dashboard, under the Contribution module, select Manage Giving and then select, Donations in the side menu

Step 2: Hover over the donation you would like to manage and select the Settings Wheel Icon, and then select View

Step 3: Here you will see options for managing the donation - View, Reassign, or Refund    

Refund: Refund the donation back to Donor
Cancel Subscription: If the donation is reoccurring, you can end the reoccurring donation
Send Receipt: Send another confirmation of the donor's donation 

If a gift is reoccurring it will have this symbol next to the amount given.  

Your donor is also able to manage their donations through your Giving link, logging into their donor profile and selecting My Giving in the menu



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