Managing donations will allow you to refund donations, send another copy of the donation receipt, or end recurring donations.
Donors are also able to manage their recurring donations through the app.
How to Manage Donations
Step 1: In your Dashboard, under the Contribution module, select Manage Giving and then select, Donations in the side menu
Step 2: Hover over the donation you would like to manage and select the Settings Wheel Icon, and then select View
If a donation is recurring, you will see a recurring symbol next to the Total Amount
Step 3: Here you will see options for managing the donation - Refund, Cancel Subscription, and Receipt.
Refund: Refund the donation back to donor
Cancel Subscription: If the donation is recurring, you can end the recurring donation.
*This option will not show if the donation is not recurring
Receipt: Send another confirmation email of the donor's donation