Managing donations will allow you to refund donations, send another copy of the donation receipt, or end recurring donations.

Donors are also able to manage their recurring donations through the app.

Step 1: In your Dashboard, under the Contribution module, select Manage Giving and then select, Donations in the side menu

Step 2: Hover over the donation you would like to manage and select the Settings Wheel Icon, and then select View

If a donation is recurring, you will see a recurring symbol next to the Total Amount

Step 3: Here you will see options for managing the donation - Refund, Cancel Subscription, and Receipt.

Refund: Refund the donation back to donor
​Cancel Subscription: If the donation is recurring, you can end the recurring donation.
​*This option will not show if the donation is not recurring
​Receipt: Send another confirmation email of the donor's donation