FAQs
Answers to the most frequently asked questions
What is Church Base?
What Community/People fields are included in ChurchBase?What fields does ChurchBase track in the Community module?
Is ChurchBase available in my country?
Can you have multiple Admins?Alternative Contacts for your ChurchBase account
How can I sign up for Church Base?
How do I get training and support?
How does Church Base save me time, money, and energy?
Do I have to use the whole suite?
Does Church Base integrate with any third-party software?
Is Church Base only available in English? Is it available in other languages?
My app got denied. What should I do!?
Can I speak with a designer directly?Design communications via chat
How long does it take to go live?
Is there a character limit for Push Notifications?
Will my app integrate with Church Base Giving?
Will my app integrate with Church Base Website?
Can I delete a Prayer Wall post?Delete prayer wall posts
Do you offer an In-App Media Player?
Do you host Live Streaming?BoxCast, YouTube, Vimeo, Facebook Live
How much is the "Contribution" module?Accept giving/donations for free with Church Base!
Is your giving truly free?
FAQ: Are donors able to cover their processing fees?processing fees
Can I lower my transaction fees?
How much is Text to Give?
Is Church Base Giving secure?Church Base Contribution Security & Compliance
How quickly are donations deposited?
How do I update my bank and legal information?Epic Pay, giving
What currencies does your Giving support?
Do you offer fund management?
Do you offer Event Registration?
Do you offer Giving Campaigns?
Do you offer batch entry?
Do you have a built in Accounting Software?Generate reports, see donation history, enter batch giving
Can I export a ledger?
What ways can people give?
Do we have to use Church Base Giving with the app?
Is ChurchBase Giving better than other platforms?