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FAQs
Find the answers to the most frequently asked questions
62 articles in this collection
Written by
Support
The Church Base Suite
What is Church Base?
Written by
Support
Updated over a week ago
Is an all-in-one system better?
Written by
Support
Updated yesterday
How does Church Base save me time?
Written by
Support
Updated over a week ago
What Community/People fields are included in ChurchBase?
What fields does ChurchBase track in the Community module?
Written by
Support
Updated over a week ago
Is ChurchBase available in my country?
Written by
Support
Updated over a week ago
Is ChurchBase available in different languages?
Written by
Support
Updated over a week ago
What kind of support do you offer?
Chat and help center
Written by
Support
Updated over a week ago
What platforms do you offer?
Written by
Support
Updated over a week ago
Can I cancel my subscription?
Written by
Support
Updated over a week ago
Can you have multiple Admins?
Alternative Contacts for your ChurchBase account
Written by
Support
Updated over a week ago
What integrations do you offer?
Written by
Support
Updated over a week ago
Billing
Are there any hidden fees?
Written by
Support
Updated over a week ago
What if I want to cancel?
Written by
Support
Updated over a week ago
Does the price increase after the first year?
Written by
Support
Updated over a week ago
Branded Church App
My app publication got denied. What should I do!?
app denial by Apple IOS app store
Written by
Support
Updated over a week ago
What's The App Process Look Like?
How long does it take to have an app live
Written by
Support
Updated over a week ago
Will my app be branded on iTunes?
Written by
Support
Updated over a week ago
Can I speak with a designer directly?
Design communications via chat
Written by
Support
Updated over a week ago
How many edits do I get?
Written by
Support
Updated over a week ago
Can I edit the app myself?
With our new app all edits can be easily done by you and go live to your app users!
Written by
Support
Updated over a week ago
How long does it take to go live?
Written by
Support
Updated over a week ago
What’s the difference between a Branded App and a Container App?
Written by
Support
Updated over a week ago
Do you offer a container app?
Written by
Support
Updated over a week ago
How long after payment does the app take to go live?
Written by
Support
Updated over a week ago
Is there a character limit for Push Notifications?
Written by
Support
Updated over a week ago
What versions of the Bible are available?
Written by
Support
Updated over a week ago
Can I integrate my calendar?
Google Calendar and iCal
Written by
Support
Updated over a week ago
Will my app integrate with Church Base Giving?
Written by
Support
Updated over a week ago
Will my app integrate with Church Base Website?
Written by
Support
Updated over a week ago
Can I delete a Prayer Wall post?
Delete prayer wall posts
Written by
Support
Updated over a week ago
Do you offer an In-App Media Player?
Written by
Support
Updated over a week ago
Do you host Live Streaming?
BoxCast, YouTube, Vimeo, Facebook Live
Written by
Support
Updated over a week ago
Digital Giving
How much is the "Contribution" module?
Accept giving/donations for free with Church Base!
Written by
Support
Updated over a week ago
Is your giving truly free?
Written by
Support
Updated over a week ago
FAQ: Are donors able to cover their processing fees?
processing fees
Written by
Support
Updated over a week ago
Can I lower my transaction fees?
Written by
Support
Updated over a week ago
How much is Text to Give?
Written by
Support
Updated over a week ago
Is Church Base Giving secure?
Church Base Contribution Security & Compliance
Written by
Support
Updated yesterday
How quickly are donations deposited?
Written by
Support
Updated over a week ago
How do I update my bank and legal information?
Epic Pay, giving
Written by
Support
Updated over a week ago
What currencies does your Giving support?
Written by
Support
Updated over a week ago
Do you offer fund management?
Written by
Support
Updated over a week ago
Do you offer Event Registration?
Written by
Support
Updated over a week ago
Do you offer Giving Campaigns?
Written by
Support
Updated over a week ago
Do you offer batch entry?
Written by
Support
Updated over a week ago
Do you have a built in Accounting Software?
Generate reports, see donation history, enter batch giving
Written by
Support
Updated over a week ago
Can I export a ledger?
Written by
Support
Updated over a week ago
What ways can people give?
Written by
Support
Updated over a week ago
Do we have to use Church Base Giving with the app?
Written by
Support
Updated this week
Is ChurchBase Giving better than other platforms?
Written by
Support
Updated over a week ago
Church Base Website
Can I build my own website?
Written by
Support
Updated over a week ago
Can I edit my own website?
Written by
Support
Updated over a week ago
Does my website come with a kiosk hub?
Written by
Support
Updated over a week ago
Can Church Base build my website for me?
Written by
Support
Updated over a week ago
What is the difference between a DIY and a PWA website?
Written by
Support
Updated over a week ago
Website: Technical Setup vs. CB Builds
Written by
Support
Updated over a week ago
Does my website come with a CMS?
Written by
Support
Updated over a week ago
Does my website integrate with my app?
Written by
Support
Updated over a week ago
How Can I Speak To My Designer?
Written by
Support
Updated over a week ago
Cloud Content
What is the Sermon Engine?
Written by
Support
Updated over a week ago
Do you offer Live Streaming?
Written by
Support
Updated over a week ago
Can my sermons automatically update on my website if I just get the app?
Written by
Support
Updated over a week ago