Step 1: In your Dashboard, under the Digital Giving module, select 'Donations' in the side menu
Step 2: Hover over the donation you would like to manage and select the Settings wheel icon
Step 3: Here you will see options for managing the donation - View, Reassign, or Refund
Step 4: Select 'View'
Refund: Refund the donation back to Donor
Cancel Subscription: If the donation is reoccurring, you can end the reoccurring donation
Send Receipt: Send another confirmation of the donor's donation
Your donor is also able to manage their donations through your Giving link, logging into their donor profile and selecting "My Giving" in the side menu
We want to hear from you!
Help us help you - please rate this Article below to let us know if you have found it helpful. We are always working to provide you with the best possible experience.
Thank you for choosing ChurchBase!